Econolite® is an innovator of Intelligent Transportation System (ITS) solutions, products, and services. Our technology is helping save lives and making the Smart City a reality. If you want to be at the forefront of this intelligent technology revolution, we want to talk to you about being part of our team. Econolite is committed to employing the best talent that will make significant contributions to building a safer, connected world.

Econolite’s ITS solutions ease traffic congestion, provide safer mobility, and improve quality of life. As the one-stop-shop leader for traffic management systems, sensor products, and services, Econolite is committed to the advancement of connected and autonomous vehicles, smart cities, and cybersecurity.

We are seeking a Senior Business Systems Analyst (BSA) to lead functional solution design, system optimization, and internal support across Microsoft Dynamics 365 Finance & Operations (F&O), Supply Chain Management (SCM), and Customer Engagement (CE/CRM). This role balances platform stabilization, enhancement delivery, production support, and architectural governance to ensure D365 continues to scale with Econolite’s operational and service-delivery needs. This role will support the ongoing evolution of the D365 platform, with future expansion into Project Operations, Field Services, and increased use of Power Platform and Dataverse integrations.

DUTIES

Lead cross‑functional discovery sessions with Finance, Operations, and Sales to understand business needs.
Document business requirements, functional specifications, user stories, and end‑to‑end process flows.
Conduct gap‑fit analysis and recommend process improvements aligned with the organization’s operating model.
Configure functional areas across D365 Finance & Operations, Supply Chain Management, and Customer Engagement (CRM), including parameters, workflows, costing, project structures, service tasks, resource scheduling, and posting profiles.
Partner with technical teams to validate solution designs and ensure accurate, high‑quality delivery.
Provide Tier‑2 and Tier‑3 production support, resolving posting issues, workflow failures, and data inconsistencies.
Perform root‑cause analysis and implement preventive measures to improve system stability.
Lead stabilization initiatives that reduce recurring incidents and enhance the user experience.
Coordinate release planning, scheduling, and execution in collaboration with technical teams.
Manage and prioritize backlog items throughout the full SDLC using Azure DevOps or similar tools.
Validate deployments post‑release and ensure all documentation and release notes are complete, accurate, and up to date.
Serve as the primary internal liaison to system integrator (SI) partners, ensuring alignment and communication.
Review SI partner deliverables for quality, completeness, and adherence to business and technical standards.
Manage escalations, ensure roadmap alignment, and oversee delivery of system enhancements.

QUALIFICATIONS

Bachelor’s degree in Information Technology, Computer Science, or a related field
7+ years experience as a Business Systems Analyst or Functional Consultant
4+ years hands-on experience with Microsoft D365 (F&O, SCM, and CE/CRM)
Strong functional configuration and business process design expertise
Proven experience with production support and structured root-cause analysis
Proficiency with Microsoft Azure DevOps, Jira, or ServiceNow
Experience partnering with System Integrators
Excellent communication and cross-functional collaboration skills
Ability to handle unexpected issues and adapt to a changing IT environment
Experience stabilizing new D365 implementations strongly preferred
Working knowledge of Dataverse, dual-write, and Power Platform preferred

PHYSICAL REQUIREMENTS

Primarily an office-based role requiring prolonged periods of sitting and computer use. Must be able to lift up to 25 pounds and travel occasionally for meetings, training, or company events as needed.

PRE-EMPLOYMENT

All candidates who accept employment will be subject to a background investigation and drug screening. For applicable roles, candidates who accept employment will also be subject to a Motor Vehicle/Driving Record screening.

COMPENSATION

The base pay range for this full-time exempt position is $110,000.00 - $130,000.00 per year plus benefits. Pay ranges are determined by various factors, including role, experience, and location. The pay range displayed reflects the minimum and maximum target for new hire base pay rates for this position. Within the range, actual individual compensation is determined by various factors, including location, job-related skills, experience, and relevant education or training.

BENEFITS

This role is eligible for benefits: weekly pay, weekly PTO accrual, paid holidays. Various medical plans, dental, vision, flexible spending accounts, direct deposit. Basic life, LTD, 401k discretionary match. Other voluntary benefits include: identity theft protection.

DISCLAIMER

The above statements are intended to indicate the general nature and level of work performed by employees within this classification. They are not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, skills, and qualifications required of employees assigned to this job.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, lactation, ancestry/national origin, citizenship, age, disability, arrest and court records, military & veteran's status, Genetic Information & Testing, Family & Medical Leave, or any other classification protected by state or federal law.

We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

An Equal Opportunity Employer - Non-Smoking Facility

Senior Business Systems Analyst

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