Network Engineer
DataVox is seeking a talented Network Engineer to join our mid-market department in Dallas-Fort Worth!
Before learning more about the position, let us tell you a bit more about who we are! DataVox has been serving the Houston and Dallas-Fort Worth area for over 30 years with our advanced technology solutions. We specialize in Audio Visual Solutions, Network Security, Data Center & Network Technologies, IT Support Services, Network Cabling, Phone Systems & Physical Security. We are committed to being the best technology partner and ensure the highest level of expertise and quality service by having people like you on our team.
Benefits that Support You and Your Family
DataVox offers a comprehensive and competitive benefits package designed to support you at every stage of life:
- Health, Dental & Vision Insurance
- Company-Paid Life Insurance & Long-Term Disability Insurance
- Matching 401(k) and Roth Retirement Plans
- Sponsored 529 College Savings Plan
- Professional Development Reimbursement
- Paid Vacation, Sick Time & Company Holidays
- Mileage & Phone Reimbursement
- Annual Health & Wellness Fairs
- Sustainable Business Practices
A Culture That Brings People Together
At DataVox, our culture is rooted in connection, collaboration, and a deep sense of community. We believe in recognizing our people, investing in their growth, and creating meaningful moments throughout the year. Here’s just a glimpse of what makes our workplace special:
- An Encouraging Environment centered on upskilling and career growth
- Team & Company Events (Virtual & In-Person) like ice cream socials, tailgate events, Astros and Rangers watch parties and many other events throughout the year.
- Employee Appreciation Days & Holiday Celebrations recognizing the value of every team member with employee spotlights and celebrating the small things (like national carrot cake day!)
- A Dedicated Employee Engagement Committee focusing on fostering community through internal events, appreciation drives, and local nonprofit support
- Endless Opportunities to Connect from themed days to collaborative initiatives, we encourage everyone to get involved and make their mark
At DataVox, we’re not just coworkers, we’re a team that lifts each other up and grows stronger together.
What You’ll Do:
This position involves the implementation and support of LAN/WAN, wireless, and security-related technologies, with a strong focus on project delivery and execution. The Network Engineer will be responsible for working on enterprise-level project implementations as well as providing ongoing technical support. They will work with multiple customers both remotely and on-site, delivering solutions in LAN/WAN and wireless networks, network security, virtual networks, and cloud technologies.
- Participate in projects involving mid- to large-scale enterprise networks, including planning, configuration, implementation, and support.
- Provide technical support for enterprise networking, wireless, and security systems, resolving customer issues through effective troubleshooting and diagnostics based on industry best practices.
- Support and resolve network upgrades and outages at customer sites, including working flexible hours as needed.
- Prepare documentation using Microsoft Visio and Microsoft Project.
- Accurately report time spent on services to ensure proper customer billing.
- Continuously develop knowledge and skills related to new technologies, processes, and systems.
- Maintain and updating required technical certifications in accordance with DataVox standards.
What You Need:
- Firm understanding of network fundamentals, LAN/WAN technologies, network infrastructure services (DNS, DHCP, Radius, Syslog) -- both from a proactive & reactive perspective
- Knowledge of VPN technologies (L2L, Remote VPN, PPTP, Client VPN)
- Knowledge of Radius and TACACS+
- Knowledge of Sniffer traces and Interpretation
- Working Experience with Routing protocols (OSPF, EIGRP, BGP, multicast)
- Working Experience with WAN technologies (MEtroE, VPLS, PTP links and MPLS)
- Understanding of QOS technologies (L2 QOS, L3 QOS, LLQ, CBWFQ, Policing, Traffic Shaping etc.)
- Working knowledge of server, endpoint, and telephony technologies
- Good project management capability to manage multi-tasking network projects and prioritize the tasks in an efficient manner to meet and exceed customer goals
- Ability to prepare documentation with Microsoft Visio
- Be a good team player with a high degree of self-motivation
- Passion to collaborate as a team, working towards a common goal
- Strong aptitude for learning new technologies and understanding how to utilize them in a customer’s environment
- Excellent interpersonal communication and customer service skills
- Excellent written and verbal communication skills
Are you excited and ready to join the team? Scroll down and apply!
Physical Demands:
Work involves standing, talking, hearing, using hands to finger, handle, feel or operate objects, tools, or controls and reaching with hands and arms. The employee is frequently required to walk, sit, climb, balance, stand, stoop, kneel, drive and reach. Skill in operation of some of the listed tools and equipment; and ability to perform heavy manual tasks for extended periods of time. The employee must frequently push, pull, lift and/or carry up to 50 pounds and occasionally push, pull, lift and/or carry up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
DataVox, Inc. is an equal opportunity employer.