Financial Systems Analyst

About Sonida Senior Living

Sonida Senior Living is one of the nation’s leading operators of independent living, assisted living and memory care communities for senior adults. The Company operates 96 communities that are home to nearly 12,000 residents across 20 states providing comfortable, safe, affordable communities where residents can form friendships, enjoy new experiences and receive personalized care from dedicated team members who treat them family. 

Job Description:

Serves as the primary technical point of contact for Yardi financial software across the company. Provide troubleshooting, support, training and recommendations related to Yardi financial modules.

Responsibilities: 

• Collaborate with business users to identify, understand, and solve challenges related to the Yardi financial system
• Ensure software usage and business process efficiency and effectiveness throughout the organization
• Participate in the testing and implementation of periodic system upgrades for new plug-ins, hot-fixes and Voyager releases along with the Business Systems Team
• Support the successful onboarding and offboarding of Communities for the company’s Yardi platform
• Solve helpdesk inquiries related to Yardi module errors or general Yardi questions/issues. Provide outstanding customer service. Alert management of any irregularities or issues including timely integrations 

Education and Experience:

• BS in Computer Science, MIS, Accounting, Finance or related field. 
• 3+ years of experience with technical troubleshooting and user support. 
• Strong knowledge of Yardi Voyager 7S required 
• General Accounting knowledge required, strength in General Ledger, Accounts Payable and Reconciliation 
• Multi-family real estate experience preferred 
• Experience in a publicly traded company preferred 
• Strong analytical and problem-solving skills with high attention to detail 
• High level of interpersonal and written communication skills 
• Expert in Microsoft Excel, ERP systems

Skill/ knowledge requirements:

• Business Acumen - Understands how the business works; knows the competition; knowledgeable in current and possible future policies, practices, trends, technology; and financial acumen affecting his/her business and organization. 
• Customer Focus: - Uses data information to improve service and acts with customer in mind. 
• Drive for Results – Can be counted on to exceed goals successfully. Steadfastly pushes self, partners, and others for results.  Able to define, measure, and report meaningful measures of service and process effectiveness. 
• Process Management - Implements, operates, designs and improves processes to aid the business in reducing costs or making operations more efficient.   
• Vendor Management – Able to develop relationships and define processes and services with vendors.  Able to develop metrics that measure the value contributed by partners and hold them accountable for results.  
• Planning and Organization - Sets objectives and goals; breaks down work into the process steps; anticipates and adjusts for problems and roadblocks.   Can gather resources (people, funding, material, support) to get things done. Use resources effectively and efficiently.  Has a strong attention to detail. 
• Peer Relationships - can quickly find common ground and solve problems for the good of all. Can represent his/her own interests and yet be fair to other groups. Can solve problems with peers with a minimum of noise. Encourages collaboration and is effective at owning a process that spans groups of stakeholders. 
• Decision Quality – Makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment. Most of his/her solutions and suggestions turn out to be right over time. Sought out by others for advice and solutions. 
• Presentation and Communication Skills - Effectively communicates with clarity and conciseness both inside and outside the organization; commands attention and can manage group process during the presentation; can change tactics midstream when something isn’t working.