Director, Global Client Services - New York, 10013

Director, Global Client Services - New York, 10013, United States of America

Downtown Music is a modern global music company committed to building a more equitable music industry. As the preferred partner for some of the worlds most beloved songwriters, storied music catalogs, and emerging artists at the forefront of pop culture, we offer bespoke distribution, publishing administration, creative marketing and finance solutions to entrepreneurial creators and their partners. Downtown Music is owned and operated by Downtown Music Holdings.

How we LEAD:

Downtown Music Publishing is looking for a Global Client Services Director, to join the team and support our growing base of music publishing clients!

How you'll CREATE:

• Serve as an internal advocate for Downtown clients
• Interact across departments at Downtown Music Publishing
• Create data-based reports highlighting royalty, copyright, and sync information to be share both internally and externally
• Maintain department data resources such as Airtable, Google Drive and Salesforce
• Assist with onboarding and maintenance procedures for new and existing clients
• Handle client correspondence in a professional and timely manner
• Stay informed on industry happenings to better understand how changes can affect our business

Bring your VIBE:

• General knowledge or coursework in music business (publishing knowledge is a plus)
• Professional work experience in the music industry
• Ability to prioritize tasks and work efficiently to meet deadlines
• Very strong written and interpersonal communication skills
• Attention to detail, self-motivator with an inquisitive mindset
• Must possess strong problem-solving skills and the ability to make judgment calls
• Proficiency using Microsoft Suite / Google Suite / computer
• Experience with computer programs such as Salesforce, Airtable, Music Maestro, preferred
• Ample opportunities to work collaboratively across our various businesses
• The opportunity to work in a collaborative environment full of innovative, passionate, and happy people
• Collaborative, open, welcoming, and inclusive culture