Computer Systems Analyst

• Analyze science, engineering, and business processes, workflows, and organizational needs to identify system and data requirements, including improvement opportunities.
• Gather, document, and validate functional and technical requirements through interviews, workshops, and observation.
• Evaluate existing computer systems and procedures to identify inefficiencies and recommend enhancements.
• Design system solutions that align with business objectives, technical standards, and budgetary constraints.
• Create detailed specifications, process flow diagrams, data models, and technical documentation for new systems or enhancements to existing ones.
• Collaborate with Information Technology (IT) professionals, including developers, engineers, and project managers to implement solutions.
• Write, test, and debug software codes; develop test plans and coordinate user acceptance testing to ensure solutions meet requirements.
• Troubleshoot system issues and work with technical teams to resolve complex problems.
• Facilitate communication between business stakeholders and IT teams throughout project lifecycles.
• Participate in system integration efforts and ensure seamless data flow between applications.
• Contribute to deliverables and performance metrics where applicable.

• Bachelor's degree in Computer Science, Information Systems, Management Information Systems, or related field.
• 3-5 years of experience as a systems analyst or in a similar IT role.
• Strong analytical and problem-solving skills with ability to understand complex business processes.
• Proficiency in requirements gathering techniques and business process modeling.
• Experience creating system documentation including requirements specifications, use cases, and process flows.
• Knowledge of Systems Development Lifecycle (SDLC) methodologies including Waterfall and Agile.
• Familiarity with database concepts, Structured Query Language (SQL), and data modeling principles.
• Experience with business process modeling tools (Visio, Lucidchart, or similar).
• Translate technical concepts for non-technical stakeholders.
• Strong interpersonal skills and ability to work effectively with diverse teams; excellent written and verbal communication skills.
• Proficiency with requirements management tools to include JIRA, Azure DevOps, or similar.
• Ability to manage multiple priorities and meet deadlines.

Preferred Qualifications

• Understanding of system architecture, integration patterns, and enterprise applications.
• Professional certifications.
• Understanding of system architecture, integration patterns, and enterprise applications.
• Experience with data analytics and business intelligence tools.
• Understanding of integrations.
• Knowledge of cybersecurity principles and compliance requirements.
• Experience with workflow automation and process improvement methodologies (Lean, Six Sigma).
• Background in project management or project coordination.