All hours will be worked on site.
The Volunteer Services Coordinator is responsible for the ongoing recruitment, management, recognition, and retention of volunteers at UnityPoint Health – Des Moines. This role works closely and collaboratively with the UnityPoint Health – Des Moines Volunteer Services team, hospital departments and leadership to support the coordination of volunteer opportunities for high school, college, and adult volunteers. This role maintains focus on innovative volunteer programs that enhance the quality of care for patients, families, staff, and the community.
The primary responsibility are to oversee the Volunteen Program (high school volunteer program) at Iowa Lutheran Hospital.
This position reports to the Executive Director of Volunteer Services.
Why UnityPoint Health?
Visit https://dayinthelife.unitypoint.org/ to hear more from our team members about why UnityPoint Health is a great place to work.
| Minimum Requirements | Preferred or Specialized |
Education:
| Bachelor's degree required. | Degree in communications, education, health sciences, health care or non-profit management/administration, human resources, human services, marketing or social work. |
Experience:
| · Previous volunteer coordination work experience. · Project management experience. · Demonstrated experience as a volunteer.
| · Volunteer coordination in a hospital/health care setting strongly preferred. · Volunteer and/or employee supervisory experience. · Recruitment, training and development experience. · Personnel record maintenance and information processing.
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License(s)/Certification(s):
| Valid driver’s license when driving any vehicle for work-related reasons. | Certified Administrator of Volunteer Services (CAVS) preferred. |
Knowledge/Skills/Abilities:
| · Exceptional organizational and interpersonal communication skills. · Proficiency in Microsoft Office and demonstrated computer literacy. · Demonstrated ability to inspire, engage and train volunteers and staff. · Demonstrated understanding of volunteer demographics and intergenerational dynamics, preferred communication, recognition needs and motivations of the current multigenerational workforce. · Strong vision for growth and development of Volunteer Services. · Excellent time management skills. · Passion for and commitment to diversity, equity and inclusion (DEI).
| · Proficiency in volunteer management software solutions, including Volgistics, strongly preferred. · Proficiency in SharePoint. · Proficiency in managing organizational/business social media accounts. |
Other:
| Use of usual and customary equipment used to perform essential functions of the position.
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