Systems Analyst II - Radiant

This role will be responsible for design, build and testing within Epic’s Radiology module.  The candidate should have 2+ years of experience supporting Radiant, specifically with scheduling, charging, interventional radiology or mammography workflows.  They should be able to take direction from a senior analyst and work independently on tasks.  They will be responsible for ticket management and resolution and will need strong communication and documentation skills.  The candidate should be familiar with change management processes as they relate to Epic and ISS.  

MUST LIVE IN TRI-STATE AREA CT, NY, NJ. 

• Acts as a business liaison for assigned departments within the health system to ensure that issues are uncovered and recognized before they become critical problems.  The Senior System Analyst not only understands core system processes / interdependencies for these departments, but trains co-workers and aids in the research of reported issues and the implementation of resolutions. 
• Serves on interdisciplinary/hospital committees representing IS in driving the use and application of the electronic solutions
• Identify and resolve workflow issues – propose new workflows to optimize electronic solutions
• Ability to independently troubleshoot and resolve complex business issues and provides systems solutions that improve business operations.  The Senior System Analyst will multi-task across numerous applications.
• Provides ongoing maintenance and advancement of assigned HIS applications, databases, interfaces and reports through effective implementation of solutions, which support the user and application needs of the organization. In this capacity, the Senior System Analyst is responsible for implementation, testing, training, documentation and ongoing operational efforts of the HIS application software. Familiarity with the server configuration, client installation, data transfer formats including HL7 layouts and application backup & restoration procedures for each of their applications.
• Provides input to the Team Lead, System Analyst on the planning and design of HIS applications.
• Independently manage large maintenance projects ensuring the applications are at the most recent release. 
• Works effectively as part of a team in resolving issues escalated through the Help Desk in a timely manner.  Investigates, tests, solves problems with HIS application software, databases, interfaces and reports.  Provides high level of customer service and appropriate coverage off-hours for critical problems ensuring Service Level Agreements are met.  Actively participates in the process of identifying service issues with the outsourced Help Desk and recommending solutions.
• Plan, Design, and Implement assigned applications on schedule while assisting the Lead Analysts with the promotion / acceptance of process workflow redesign.  This effort includes software evaluation, project management, process change, application training, dictionary build, application testing, integration testing, data conversion and production support.  The Senior System Analyst will also ensure the use of role-based access.
• Assume responsibility for application related project efforts by coordinating with IS and other departments as necessary to ensure proper communication and execution.  This includes design and architecture definition as appropriate, project planning, change management coordination, vendor integration and coordination, user / department communication / notification, etc.
• Manages each project following the standard IS methodologies and processes.
• Performs other related duties as assigned or requested to maintain a high level of service.
• Completes required continuous training and education, including department specific requirements.
• Demonstrates professional work behavior by following Service Standards and Success factors.  Complies with departmental organizational policies and procedures and adheres to external agency requirements.

• High School/Equivalent Required 
• Bachelor’s degree preferred or equivalent technical training.
• Strong, demonstrable experience implementing and supporting PACS applications within a hospital / health system is also required.
• Subject matter expert across multiple PACS or imaging applications.
• Experience with Epic, Philips Vue PACS applications preferred.
• ARRT, CIIP or equivalent 
• Required Certification: Radiant
• Additional Preferred Certifications/Badges: Mammography & Lung Imaging, Lumens, Cupid