Systems Analyst - Commercial

About Working at Commerce 

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.  

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. 

Compensation Range

Hourly: $62,000.00 - $83,000.00 (Amount based on relevant experience, skills, and competencies.)

About This Job

The main purpose of this job is to provide day-to-day support of commercial banking applications and assist with developing and implementing policies and procedures to ensure that systems utilized within the commercial line of business to meet the needs of the organization and the end users. The Systems Analyst will define and document system requirements and costs based on user/client needs, and required integration with new or existing applications, systems, or platforms.

Essential Functions

• Provide tier 2 support for our digital deposit account opening and credit applications

• Serve as a business and systems resource, implementing technical solutions to meet business needs

• Define and document system requirements and cost based on user/client needs and required integration with new or existing applications, systems, or platforms

• Monitor systems and databases for functionality and availability to users, troubleshoot, and respond to user inquiries

• Research, analyze, assist with the design, testing, and implementation of applications, working in cooperation with internal departments and vendors as needed

• Develop and execute test scripts, create and manage defect list

• Utilize systems to develop and generate requested reports

• Act as liaison between the business subject matter expert’s, our IT partners, and vendors

• Participate on projects that impact the Commercial Line of Business

• Perform other duties as assigned

Knowledge, Skills & Abilities Required

• Experience supporting internal systems including: troubleshooting, user access rights, MFA, integrations, and other internal and external customer issues

• Knowledge of the Agile project methodology

• Relationship building skills to work effectively with a variety of individuals at all levels throughout the Bank

• Situational analysis and decision-making skills and abilities

• Demonstrated initiative and innovative thinking skills

• Ability to analyze details, translate technical and non-technical terminology, and adopt a big picture view

• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

• Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills

• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

• Advanced level proficiency with Microsoft Word, Excel, Teams, and Outlook  

Education & Experience

• Bachelor’s degree or equivalent combination of education and experience required

• 2+ years systems analysis experience required

• 2+ years banking and/or financial industry experience preferred

• Database design, application development, web services, and application and infrastructure security experience preferred

***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles.  This compensation range is for the Systems Analyst II and III - Commercial job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $62,000 to $83,000 annually.

#LI-Hybrid

The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits.  Click here to learn more.

Location: 1000 Walnut, Kansas City, Missouri 64106

Time Type:

Full time