We are a newly opened resort in Fairbanks, and we are looking for an energetic and reliable team member to be our Resort Front Desk Agent & Restaurant Server.
Job Types: Full-time (7:30 am - 10:30 am, and 3:30 pm - 8:30 pm) and Seasonal (August 25 to April 10 next year)
For this season, we need you now.
Pay: $25 per hour
Responsibilities
- Greet, check-in, and check out guests when they arrive and leave the premises, manage room assignments, and record credit card information
- Communicate with housekeeping to make sure guest rooms are ready
- Manage online and phone reservations for rooms, dining, and activities
- Handle customer complaints as necessary
- Greet, seat, and serve guests in the restaurant with a friendly and professional manner
- Take orders, enter them in the POS, serve food, and handle payments
- Collaborate with kitchen staff to ensure timely service
- Maintain cleanliness and sanitize work areas
- Connect with guests by providing information about our hotel, amenities and activities
Requirements
- Work experience as a Front Desk Agent or Restaurant Server is preferred
- Excellent communication and organizational skills
- Positive and energetic attitude
- Must be flexible with days and schedule
- Must have stellar attendance and punctuality
- No smoking, drinking, or drug use
- Must pass a background investigation
Benefits:
- Experience the Northern Lights during the season
- Free onsite staff housing
- Free meals (breakfast, lunch, and dinner)
- Free access to winter activities
If you are interested in joining us, please send your Resume to customer.service@arcticiglooresort.com
Thank you!