Print and Mail Systems Analyst (Administrative Officer 2)

The Print and Mail Systems Analyst  (Administrative Officer 2) position with the Department of General Services offers a chance to support important statewide operations in a dynamic environment. You will help guide key systems that keep projects moving smoothly and efficiently. In this role, you will have the opportunity to serve as a business process expert; responsible for document control, perform complex variable data management; ensure updates and maintenance are completed timely, and develop and maintain the Commonwealth’s online print ordering and document repository application (PaPublisher) related to on-demand projects. Apply today and grow your skills while shaping tools used across the Commonwealth.

This role supports the development, improvement, and oversight of key applications and processes used across the Bureau. You will manage complex technical tasks that support print production, data workflows, and customer applications. As a Print and Mail Systems Analyst, you will perform the following duties:

• Application Oversight: Provide development and oversight for major applications such as customer portals, workflow tools, and production systems
• User Collaboration: Work with users to identify challenges and improve the function and layout of internal and external applications
• System Management: Manage and maintain the PaPublisher system and ensure successful integration with print production operations
• Variable Data Expertise: Design variable data print streams and manage related resources to meet project and regulatory requirements
• Software Configuration: Customize production software to meet workflow, printing, and mail inserting needs across the Bureau
• Process Coordination: Coordinate system updates, documentation, and testing to ensure strong performance and minimal downtime

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with 30-minute lunch.
• Essential Employee - Required to report to work during emergencies and office closings.
• Telework: You may have the opportunity to work from home (telework) part-time, flexible. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as an Administrative Officer 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Three years of experience in progressively responsible and varied office management or staff work, including experience in personnel management, budgeting, or procurement; and a bachelor's degree; or
• Any equivalent combination of experience and training.

Additional Requirements:

• You must have experience in application development and technical oversight, including customer portals and internal workflow systems related to print manufacturing.
• You must have experience with variable data printing (VDP), including template design, data manipulation, and conditional logic. 
• You must have demonstrated understanding of print and mail production workflows, including print-on-demand environments.
• You must have at least 5 years of experience with Adobe Creative Cloud (i.e. InDesign, Acrobat, etc.).
• You must have at least 5 years of experience with Microsoft Excel.
• You must be able to perform essential job functions.

Preferred Qualifications (not required):

• Experience with XMPie, FusionPro, or related applications 
• Experience working with print MIS systems and production workflow software, including configuration and integration 

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position. 
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans: 

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS): 

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.