Night Auditor

Company Description

An amazing opportunity to work for the Novotel and Ibis Sydney Darling Harbour, a member of the Accor network- whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Centrally located in Darling Harbour, Novotel & Ibis Sydney Darling Harbour are home to two of Sydney’s most popular hotels, boasting 750+ rooms with breathtaking views of the harbour and city skyline.

Job Description

At Ibis Sydney Darling Harbour, we are looking for a Night Auditor to join our Front Office team on a full-time basis. This role is perfect for someone with a keen eye for detail, excellent customer service skills, and a passion for hospitality.

• Assist the Night Manager in balancing daily transactions and preparing overnight reports.
• Ensure guest accounts are accurate and provide helpful, clear information.
• Deliver exceptional guest service during check-in, check-out, and throughout the night.
• Maintain a safe and secure environment for guests and employees.
• Follow the Night Audit checklist to ensure smooth operations

Qualifications

• Experience in a similar role (essential).
• Proficiency in Excel and Opera Cloud.
• Strong analytical skills with attention to detail.
• Ability to uphold security and confidentiality procedures.
• A guest-centric mindset with the ability to adapt in a fast-paced environment.
• Flexibility to work overnight shifts on a rotating schedule.

Additional Information

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know. 

Benefits Your Way:

• Terrific working environment in the beautiful Darling Harbour precinct
• The opportunity to develop yourself at Accor’s flagship property in Australia, working with an exceptional team
• Discounted Accommodation and Food & Beverage from your Day 1