Network Engineer

To ensure the security, stability and integrity of in-house voice, data, video, and wireless network services by planning, designing, developing, and troubleshooting local area networks (LANs) and wide area networks (WANs) across the organization; to maintain the company’s in-house IP telephony voice communication architecture and its associated network connections and component hardware; to configure and optimize VoIP/IP-PBX telephone systems and services; to manage appropriate customer and third party relationships; and to monitor and maintain metrics and SLAs for all organizational IP telephony applications.

Responsibilities:         

• Create and maintain documentation as it relates to network configuration, network mapping, processes, and service records.
• Implement and support VoIP infrastructure and its associated software, including VOIP, IP-PBXs, call management systems, voice mail, and interactive voice response.
• Assist with design and deployment of company LANs, WANs, and wireless networks, including servers, routers, hubs, switches, UPSs, and other related hardware.
• Maintain network QoS to ensure effective delivery of converged services.
• Maintain a working knowledge of all current network products, services, protocols, and standards to remain abreast of developments in the networking industry.
• Assist in the deployment of new and existing equipment, hardware, and software upgrades.
• Collaborate with systems engineers/architects/admins for upgrades to operating systems, hardware, etc.
• Monitor and ensure network connectivity of all servers, workstations, telephony equipment, fax machines, and network appliances.
• Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
• Monitor and test network performance and capacity, provide network performance statistics and reports, and troubleshoot problem areas as needed.
• Participate in all network related management routines including network security, route/switch, wireless and telephony solutions.
• Manage/ensure backup & recovery for network infrastructure devices/systems.
• Assist with the installation planning and maintenance of network cabling, including MDF and IDF closets, AP’s and network drops.
• Conform to all safety and confidentiality rules and use all appropriate safety equipment. 
• Tests and implement software.
• After hours, weekend, and holiday availability necessary.
• Takes major roles in various ITS projects as needed.
• Migrates and integrates acquired companies’ computing environments with existing Mauser environment.
• Travels to remote facilities as required for rollout projects or other needs.
• Performs other related duties as required.

Requirements:

• A bachelor’s degree in computer science, network engineering, or information technology is preferred.
• 3-5 years of experience in a similar role is required.