Network Engineer

The City of Sugar Land is seeking a full-time Network Engineer in the Information Technology Department.
 
Why Should You Join Our Team? 
Our trailblazing culture focuses on our employees, our citizens and the services we provide to our community. We are a data-driven and innovative full-service municipality located approximately 20 miles southwest of downtown Houston that invests in our team and offers real opportunities for career growth. We pay our Network Engineer's a starting salary of $74,422 – $93,038 depending on your qualifications and experience. 

About the City of Sugar Land
The City of Sugar Land, a municipality with a population of 111,026, provides the highest quality of affordable services to meet the needs of its residents. And our citizens agree—the most recent Citizen Satisfaction Survey told us that 95% of our residents love calling Sugar Land home and 10% say that nothing would make their lives better than it already is, but we look to the future and work hard to make our community and the world better than we can even imagine. 

Benefits At-A-Glance:

• City-subsidized Medical and Dental Insurance with a variety of plan options;
• City-paid Basic Life Insurance @ 1x your annual salary and Long-term Disability;
• Voluntary Vision, Supplemental Life Coverage (for you and your family), Aflac indemnity plans such as Accident, Cancer, Hospitalization and Critical Illness, Short Term Disability and pre-paid legal benefits through Legal Shield; 
• 9 paid holidays and up to 3 floating holidays to use at your discretion; 
• A generous vacation package with accruals starting on day 1;  
• Paid sick leave; 
• Paid Parental Leave;
• A robust pension plan with TMRS includes your 7% contribution with 2:1 match by the City; 
• You won’t contribute to Social Security, but you can further your retirement income by contributing to a Deferred Compensation (457b) plan; 
• Longevity pay for each month of service after your first 13 months of employment;
• On-site Wellness facilities and programming (mind, body spirit & financial preparedness); and
• Access to multiple mental health benefits and resources, including a robust EAP…

 If we have your attention… Please. Continue. Reading!

Our City Mission: WE ARE TRAILBLAZERS! Relentless in Our Pursuit of Good so that Our Employees, Residents, and Businesses Can Enjoy a Life Better than They Can Even Imagine.

Our Employee Values: Our values ignite passion, drive, and a sense of purpose, fostering a thriving and successful organizational culture!

Bold: We encourage each other to be bold in our ideas, decisions, and actions. We embrace innovation and take risks to drive progress.

Loyal: We are loyal to each other, the City and our Mission and Vision. We support each other to foster a cohesive and collaborative work environment. We celebrate our successes and address the challenges facing us, together.

Adaptable: We are resilient because we adapt to changing landscapes and market dynamics. We are flexible and understand the need for work-life balance. We embrace new technologies and evolving trends.

Zealous: We are committed to excellence in all endeavors. We encourage each other to strive for the highest standards of public service, quality, and performance. We hold ourselves, and each other, accountable for our words and actions.

Empowered: We are empowered with the necessary resources, opportunities, and responsibilities to excel in our roles. We seek out opportunities for development and growth, and help others do the same. We are inclusive, we embrace our differences and recognize the strength that comes from different perspectives and experiences. 

We are TrailBLAZErs!

About the City of Sugar Land
The City of Sugar Land, a municipality with a population of 111,026, provides the highest quality of affordable services to meet the needs of its residents. And our citizens agree—the most recent Citizen Satisfaction Survey told us that 95% of our residents love calling Sugar Land home and 10% say that nothing would make their lives better than it already is, but we look to the future and work hard to make our community and the world better than we can even imagine. 

We have an informal work environment but are serious about what we do. We believe that happy, diverse and talented employees add value to the City. We do our best to hire friendly, professional people who work hard and play well with others. We also promote a healthy work-life balance and personal development.

As the Network Engineer in the Information Technology Department, you will:

• Install, set up, maintain, and troubleshoot Cisco Catalyst switches and Cisco routers.
• Support Cisco routers, including OSPF routing, route design, route changes, and troubleshooting.
• Set up, monitor, and secure Cisco ASA, Cisco Firepower Threat Defense, and FortiGate firewalls.
• Create and update NAT rules, VPN settings, firewall rules, and security policies.
• Troubleshoot Layer 2 and Layer 3 network problems using command-line tools, logs, monitoring tools, and network diagrams.
• Monitor network performance and help plan for future network needs.
• Set up and support failover systems to help keep the network running.
• Work with cybersecurity staff to make sure firewall rules, VPN access, and intrusion prevention systems follow security policies.
• Keep network diagrams, device settings, firewall rules, and procedures accurate and up to date.
• Stay current with Cisco best practices, certifications, new technology, and security alerts.
• Required to work as an essential employee before, during and after an emergency or disaster, whether natural or acts of war.
• Stay abreast of, and comply with, all City and departmental policies and procedures.   
• Perform other duties and responsibilities as assigned by your direct supervisor or Director. 

Required Qualifications:

• Strong experience with Cisco networking technologies, including Cisco switches and routers, VLANs, subnetting, and network troubleshooting.

• Experience with routing protocols, particularly OSPF, including support, troubleshooting, and documentation in production environments.

• Hands-on firewall experience with Cisco ASA and Cisco Firepower Threat Defense (FTD); FortiGate experience is a plus. Knowledge of firewall policies, NAT, VPN tunnels, and remote-access VPNs required.
• Strong Layer 2 and Layer 3 troubleshooting skills using CLI tools, logs, monitoring platforms, and network diagrams.
• Ability to create, maintain, and update technical documentation, including network diagrams, device configurations, firewall rules, and operational procedures.

Formal Education:

Relatable Work Experience:

Training (License and/or Certification):

The citizens of Sugar Land depend on City employees before, during and after an emergency or disaster to provide or restore essential public services for the health, safety and quality of life for our community. In the event of a wide scale emergency that could impact our community, all employees must be ready to assist in managing the crisis and will be considered essential for the continuity of governmental operations.