IT Systems Analyst I*
San Bernardino CountyThe Job
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The Innovation and Technology Department (ITD) is recruiting for an IT Systems Analyst* who administer, maintain, and support enterprise information technology systems and infrastructure. Incumbents may be responsible for managing endpoint devices and related technologies; administering Microsoft cloud-based services; supporting identity and access management systems; maintaining virtual desktop environments; monitoring system performance and security; managing hardware and software assets; and providing technical support within a professionally administered network environment.
Duties may include:
- Administering and supporting Microsoft Intune, Microsoft Configuration Manager (SCCM), and other endpoint management solutions.
- Supporting Microsoft 365 and Windows 365 cloud environments.
- Maintaining Active Directory and user account administration.
- Supporting Virtual Desktop Infrastructure (VDI) environments.
- Monitoring and managing systems using enterprise management and security tools such as Tanium, CoreView, Cisco Umbrella, and Cisco Identity Services Engine (ISE).
- Maintaining hardware and software asset inventories and related management systems.
- Troubleshooting and resolving system, software, and device-related issues.
Official job title: Automated Systems Analyst I; for a more detailed description of job duties, refer to the Automated Systems Analyst I job description.EXCELLENT BENEFITS!To review the job-specific benefits, refer to:CONDITIONS OF EMPLOYMENTPre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment.Availability: Some positions require availability for night, swing, weekend, holiday, and on-call shifts. Indicate availability on application.
Sponsorship: San Bernardino County is not able to consider candidates who will require Visa sponsorship at the time of application or in the future. Minimum Requirements
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Candidates must meet the required Experience AND Education to qualify.
REQUIRED EXPERIENCE: Two (2) years of full-time equivalent professional or technical experience within the last five (5) years supporting and maintaining enterprise information technology systems in a professionally administered network environment.
Experience must include one or more of the following:- Endpoint management systems (e.g., Microsoft Intune, Microsoft Configuration Manager/SCCM, Tanium)
- Microsoft 365 or Windows 365 administration
- Active Directory administration
- Virtual Desktop Infrastructure (VDI)
- Network access and security platforms
- Hardware and software asset management systems
REQUIRED EDUCATION: Thirty (30) semester (45 quarter) units of completed coursework from an accredited college, university or technical school in Information Technology or Business/Public Administration - OR - completion of a Microsoft Certified Systems Engineer, or Microsoft Certified Fundamentals, Microsoft Certified Systems Administrator or Cisco Certified Network Administrator certificate or CompTIA certificate. EDUCATION SUBSTITUTION: One (1) additional year of qualifying experience may substitute for the required education/certification.
Desired Qualifications
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The ideal candidate will possess:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 5+ years of proven experience supporting and administering enterprise systems
- Strong knowledge of local and wide area network environments.
- Familiarity with software development methodologies and coding languages.
- Ability to work independently and as part of a collaborative team.
- Effective communication skills, both written and verbal.
- Ability to manage multiple tasks and prioritize effectively.
Selection Process
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Examination Procedure:
There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department.
Application Procedure:
Please complete and submit the online employment application and supplemental questionnaire for consideration before the deadline: 5:00 PM PST, MONDAY, JUNE 22, 2026. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.If you need technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.
Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA):
San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.ADA Accommodation:
If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitment filing deadline.Veterans' Preference:
Eligible veterans, their spouses, or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Policy.For more important details, review the Applicant Information and County Employment Process.