IT Systems Analyst

PCSI is seeking an experienced IT Systems Analyst with a strong background in API integration and data management. This newly created position will drive high-impact projects that transform organizational processes and enable data-driven decision making.

The IT Systems Analyst will execute IT-led projects to integrate systems, automate workflows, and enhance reporting for various business units across the organization. This role will also focus on project scoping, solution design, custom reporting, documentation, and testing to drive our digital transformation efforts.

The ideal candidate will have hands-on experience interfacing with APIs to connect and automate systems, performing and scheduling ETL processes, and loading data into online data warehouses. That candidate will also be highly experienced delivering advanced real-time reports using business intelligence tools such as Power BI.

We’re looking for a collaborative problem-solver that will bring technical expertise to key projects that will make an organization-wide impact.

This position is based at our corporate office in Austin, TX; candidates must live, or plan to live, near the Austin metro area. An in-person interview is required.

Benefits Include:

• Annual bonus of up to 8%.
• 21 days of PTO per year, in addition to all federal holidays.
• Medical, dental, vision, and other coverage: employer contribution offered to cover employee-only tier.
• 401k plan with matching on contributions up to 6%.

Who We Are:

PCSI is a non-profit organization whose mission is to enhance the lives of people with disabilities through employment, advocacy, partnerships, and innovation. We vet, prepare, lead, and sustain a skilled workforce that provides top-tier services at job sites across the country. Our technology stack is Microsoft centered and cloud based. Our areas of expertise are wide and diverse; total facilities maintenance, hospital environmental services, custodial and grounds, disability awareness training, job coaching, and job placement are just a few. We integrate people with disabilities and veterans into meaningful jobs with competitive wages and benefits. Serving people of all abilities in their life’s journey is at the heart of what we do.

What You'll Do as IT Systems Analyst:

System Integration

• Extract data from multiple systems via API or direct access.
• Load data into cloud-based data warehouses.
• Design and maintain cloud-based databases and data warehouses.
• Create and maintain relationships between various datasets.
• Create and maintain business intelligence reports.
  

Testing & Validation

• Assist in system testing, user acceptance testing (UAT), and quality assurance.
• Ensure the final product meets the original requirements.
  

Documentation & Training

• Create user manuals, system documentation, and training materials.
• Support administrators and users during rollout and adoption.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What You'll Need:
Bachelor's degree in a related field preferred, or equivalent combination of education and experience.
Minimum four (4) years of experience delivering systems integration, database management, reporting, process automation, and documentation solutions in a professional setting.

Knowledge, Skills and Abilities:

• Advanced MS Word, Microsoft Excel and PowerPoint experience required. Must be able to create graphs and charts, embed videos and other graphics into reports and presentations.
• Experience performing ETL.
• Experience with Microsoft 365, to include SharePoint, Entra ID, Purview, Defender, etc.
• Experience with cloud databases such as Azure, GCP, and/or AWS.
• Experience with Power Apps, Power Automate, and/or similar low-code applications.
• Experience with Power BI including data modeling, DAX, and Power Query, or similar Business Intelligence Systems.
• Experience with Salesforce or other CRM.
• Strong analytical and problem-solving skills.
• Excellent communication and documentation skills.

Other Requirements:

• Ability to pass criminal, drug, financial, and driving screening.
• May need to have the ability to legally drive a company vehicle.
• Ability to gain approval for physical access to secure military base work locations. Restrictions vary from site to site.
• Ability to remain in a stationary position regularly, up to 80% of the time.
• Ability to travel nationwide up to 10% of the time, by either ground or air.
• Constantly operates a computer and other office productivity machinery.
• Ability to exchange accurate information in person, in writing, and over the phone.

All veterans and/or persons with all types of disabilities are strongly encouraged to apply!