IT Support Technician

Your future. Our Environment. One shared purpose

Our Company

With over three decades of experience, Triton Environmental Consultants Ltd. (Triton) delivers pragmatic environmental solutions that help projects move forward responsibly. Our people-first, safety-driven approach shapes everything we do and strengthens the partnerships we build with clients, communities, and industry. Environmental science is at the heart of our work, and our multidisciplinary team includes experts in aquatic and wildlife biology, soil science, vegetation ecology, environmental assessment, auditing, monitoring, inspection, and resource management. Supporting our work is a dedicated group of corporate and administrative professionals who help ensure our teams have what they need to excel. Together, we bring the technical expertise and organizational support required to develop smart, effective environmental strategies tailored to every project.

Your Opportunity

As Triton continues to grow, we are seeking a proactive and motivated IT Support Technician to join our Information Technology team. In this role, you’ll be providing technical support to Triton staff across multiple offices throughout Western Canada. It’s a great opportunity to grow your IT career while contributing to a mission-driven, professional, and supportive team.

Your Impact

You’ll work closely with the IT Manager, to help support Windows systems, printers, copiers, mobile devices, and cloud services. This role includes Tier 1/2 IT support, account administration, asset inventory management, and user onboarding/offboarding.

The position requires excellent communication, strong time management, organizational, technical, and analytical abilities. The Technician must regularly prioritize multiple tasks to meet deadlines. Overtime may be required occasionally, particularly during emergencies (e.g., system outages) or to complete time-sensitive tasks.

Primary Responsibilities

• Process and resolve IT support tickets; clearly communicate status, roadblocks, and solutions to the team
• Administer and maintain IT user accounts and systems
• Create and maintain IT documentation
• Assists with new IT initiatives and projects
• Occasional travel between offices may be required
• Other related duties

Note: Responsibilities may evolve as business needs grow and as you build your skills in the role.

Your Skills & Experience

• Post-secondary education in a computer related field or equivalent experience
• Experience maintaining and providing hardware/software support for computers, printers, and networks
• Working support knowledge in Windows 11
• Working knowledge of Microsoft 365 (MS365) applications
• Strong service-oriented attitude
• Excellent oral and written communication skills
• Ability to work independently and effectively manage time and workload
• Ability to maintain confidentiality of sensitive files and materials
• Physically able to lift 50 lb., twist, bend, and work in awkward positions

Your Future at Triton

Throughout our history, Triton has helped clients balance development with environmental responsibility through pragmatic, science-based solutions. At Triton, people come first. We’ve built a collaborative, safety-conscious culture where you can grow your career, make an impact, and create lasting connections.

You’ll Enjoy

• Exciting, meaningful projects across Western Canada
• A collaborative and inclusive team culture
• Competitive salary and comprehensive benefits, including a Health Spending Account and pension matching
• Paid professional membership fees (including in-training designations)
• Professional development opportunities
• Flexible scheduling and hybrid work options

Location, Work Schedule & Flexibility

This position is based out of our downtown Vancouver office

Your Compensation

Salary:  $62,000 annually, based on experience and qualifications

Your Next Step

Ready to bring your skills to a collaborative and respected team? We invite you to apply by submitting your resume and an optional cover letter. This posting will remain open until filled.

Your Inclusive Workplace

At Triton, we are committed to a respectful, equitable, and inclusive workplace. We welcome applicants from all backgrounds and identities. Accommodations during the recruitment process are available upon request; please contact hr@triton-env.com to make arrangements. Thank you for considering Triton Environmental Consultants. While we appreciate all applications, only those selected for an interview will be contacted.