IT Support Technician

Kaweah Health is a publicly owned, community healthcare organization that provides comprehensive health services to the greater Visalia area in central California. With more than 5,000 employees, Kaweah Health provides state-of-the-art medicine and high-quality preventive services in our acute care hospital, specialized health centers and clinics. Our eight-campus healthcare district has 613 beds and offers comprehensive health services across a broad continuum of care.   

It takes a special person to work for Kaweah Health. We serve a region where the needs are great, which makes the rewards even greater. Every day, we care for people facing unique challenges and in need of healing. Throughout it all, our focus is to make a difference, and we do — in the health of our patients, our loved ones, and our community.

Benefits Eligible

Full-Time Benefit Eligible

Work Shift

Variable - 8 Hour or less Shift (United States of America)

Department

8481 ISS Technical Services

Provides second level support to end users and their devices. Documents requests and escalates to third level support if needed.

QUALIFICATIONS

Experience

Required:

Two years of Information Systems experience, and Microsoft Certified Professional or Cisco CCENT; or

One year of Information Systems experience plus college AA degree, and Microsoft Certified Professional or Cisco CCENT; or

One year of Information Systems experience in a Healthcare field and Microsoft Certified Professional; or

Four years of Information Systems experience.

Department Specific Requirements

If assigned to KD main campus: must be willing to travel throughout the Kaweah Health. Must have a valid California Drivers License, transportation, and auto insurance.

JOB RESPONSIBILITIES

Essential

Uses all workstation, network, phone, printer and fax standards and procedures.

Performs maintenance activities to enhance workstation, network, phone, printer and fax hardware.

Provides assistance to confirm workstation, network, phone, printer and fax application problems.

Performs on-call ISS technical support services to provide the hospital with 24 x 7 technical support.

Ability to work non-standard and extended hours during project implementations.

Additional

Demonstrates the knowledge and skills necessary to provide care and services appropriate to the population served on the assigned unit or work area.

Performs other duties as assigned.

Pay Range

$23.37 -$35.05

If you want to use your talents alongside people who face each day with courage and purpose, in an environment that empowers you to do your absolute best, this is where you belong.