IT & Data Systems Analyst

We’re seeking a curious, driven, and technically well-rounded IT & Data Systems Analyst with a focus on Focus: Data, AI, Automation + Endpoint & Help Desk Support to join our growing team. This hybrid role is ideal for someone with a solid foundation in IT support, system administration, and endpoint management who also has a strong interest or emerging experience in data operations, automation, and AI technologies.

The ideal candidate is eager to help scale enterprise IT operations while also contributing to data-driven solutions, automating repetitive tasks, and supporting the use of generative AI in secure environments.

Who We Are: 

For 30+ years, NetCentrics has proudly held a distinguished position as a leader in cybersecurity, cloud, digital transformation, and mission support. With an esteemed clientele that includes the DoD, DHS, Federal Civilian Agencies, and the Intelligence Community, our impact on national security is undeniable. We are a diverse group of intellectually curious people, solving hard problems, and living by our core values while bonded by the shared vision to #SecureOurNation - join us!?   

Key Responsibilities:

Data, Automation & AI Enablement

• Support data-driven initiatives, including collecting, structuring, and reporting on IT metrics and operational data. 
• Identify opportunities to streamline workflows through scripting (e.g., PowerShell, Python) and automation      tools. 
• Collaborate with leadership on pilots or use cases involving Generative AI, especially within secure environments. 
• Help operationalize and document AI and data solutions, tools, and best practices across departments. 

Endpoint Management & IT Administration

• Administer Microsoft 365 ecosystem: Entra, Intune, Teams, Defender, SharePoint, Exchange, Purview, and Sentinel. 
• Deploy and manage endpoints using Intune, including compliance policies, device baselines, and application management. 
• Oversee workstation builds, imaging, deployment, and hardware lifecycle management. 

Help Desk & Technical Support

• Provide Tier 1 and Tier 2 support for users—both remote and onsite—including system issues, software installs, and network troubleshooting. 
• Escalate and resolve complex support issues with vendors or internal SMEs as needed. 
• Document IT procedures, SOPs, and support playbooks. 

Security, Compliance & Operational Excellence

• Support ISO 27001 and CMMI Level 3 compliance initiatives by following IT standards, policies, and      documentation requirements. 
• Apply system/application patches and assist in vulnerability management using CVSS or other frameworks. 
• Participate in change control processes and maintain the Configuration Management Database (CMDB).
   

Required Qualifications:

• 2+ years in IT administration, help desk, or endpoint management roles.
• Hands-on experience managing Microsoft 365 and Microsoft Intune.
• Interest and/or exposure to data analytics, automation, or AI tools (formal experience not required).
• Ability to script or willingness to learn (PowerShell or Python preferred).
• Strong communication skills with both technical and non-technical stakeholders.
• U.S. Citizenship and eligibility to obtain a Secret Clearance.

Preferred Qualifications:

• Bachelor’s degree in IT, Computer Science, MIS, or related field.
• Familiarity with Power BI, Splunk, MySQL, or similar data/reporting tools.
• Demonstrated interest in emerging tech — especially automation, AI, or machine learning.
• Understanding of ITIL, ISO 27001, or other IT governance/compliance frameworks.

A Place Where You Belong: 

At the heart of our organization lies a set of five core values that guide every facet of our work. "Mission First" epitomizes our unwavering commitment to our goals. "People Always" underscores the significance we place on our team's well-being and development. We continually strive to "Be Eminent" by consistently pushing the boundaries of excellence. "Embrace the Team" reflects our unwavering belief in the power of collaboration, recognizing that together, we attain greatness. With every action, we "Act with a Purpose," ensuring that our efforts contribute meaningfully to a larger mission. These values serve as the bedrock of our company culture, propelling us forward as a united and purpose-driven team. 

Why Join Us: 

Join us not just to be a part of safeguarding our nation, but to be at the forefront of innovation, where your ideas and expertise play a pivotal role in shaping the future of cybersecurity and IT. Together, we are not just protecting systems; we are pioneering them. Be a part of our team and redefine the possibilities in our industry! 

EEO (Equal Employment Opportunity) Commitment: 

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.