Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.
Summary
The HR Generalist will be a key member of the HR Operations team, responsible for supporting the design, delivery, and continuous improvement of HR policies, tools, processes, and services across Lessen LLC. This role provides first-line HR support to managers and employees while also taking ownership of specific HR services or subject areas.
What You'll Do:
· Provide HR policy guidance and best practice interpretation to managers and employees.
· Lead onboarding processes and administer I-9 verification for all new hires.
· Collaborate with HR Business Partners (HRBPs) to resolve complex employee leave matters, including policy interpretation, administration, accommodations, and employee complaints related to leaves.
· Work cross-functionally with leave vendors, Benefits, Payroll, and Legal teams to manage leave cases effectively.
· Manage all data changes in Workday, such as promotions, schedule changes, time off adjustments, org changes, etc.
· Support the development, implementation, and continuous improvement of HR policies and processes.
· Support business unit restructures, workforce planning, and succession planning efforts.
· Maintain accurate employee records and ensure compliance with labor laws and company policies.
· Foster a positive team environment and promote a strong organizational culture.
· Ensure confidentiality of internal and external data.
· Assist with processing parental leave pay inputs.
· Participate in ad-hoc projects and other duties as assigned.
You Should Have:
· Strong knowledge of HR principles, labor laws, and best practices.
· Understanding of legal and regulatory requirements related to employee management.
· Experience managing HR issues.
· Proficiency in Microsoft Office Suite.
· Experience with HRIS tools such as Workday.
· Excellent communication and interpersonal skills.
· Bachelor’s degree in Human Resources, Business Administration, or a related field.
· 2-5 years of experience in an HR Generalist role or similar HR capacity.
· Service management or HR experience in a call center environment is a plus.
· Master’s Degree in HRM or MBA is a plus
· HR certification (PHR, SHRM-CP) is a plus.
Compensation:
$70,000 - $78,000
Pay is determined by several compensable factors, such as qualifications, skill level, competencies, and work location.
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Why Lessen:
· Competitive compensation
· Health, Dental, Vision, Life, Disability options
· 401K retirement savings plan
· Paid vacation, federal and floating holidays
· Maternity/Paternity Pay
· Career advancement opportunities
· All the tools you'll need to be successful
Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building. Lessen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.