Financial Systems Analyst

Under general supervision, performs responsible administrative, systems, statistical and other business analyses in support of department operations and activities; makes recommendations for action and assists in policy, procedure and process development and implementation. Assist in the development of Montgomery County goals by analyzing and researching operations systems and/or procedures. Performs the material and substantial duties of the classification more than 50% of the time.

Support:

Provide support in addressing all Help Desk tickets related to Microsoft Dynamics 365 issues and requests; perform system administration tasks including financial system security, chart of accounts setup, workflow updates, and error monitoring; provide support services to Microsoft Dynamics 365 end users as needed via email/phone support and Zoom; and understand, research, and resolve daily ad hoc operational questions for County users.

Provide superior customer care; assist the accounting staff with year-end processing; and work directly with technical staff and contractors as needed.

Analysis and Testing:

Become an expert on internal system functionality to facilitate and implement forward- thinking solutions, efficiencies, and improvements; collaborate, understand, communicate, interpret, and document business processes and requirements as needed; and provide function support for Microsoft Dynamics 365.

Collaborate with team members to update and create regression test scripts for County processes and perform system & data validation testing tasks; participate in execution of regression testing prior to Microsoft Dynamics releases and/or enhanced code releases; and research and analyze aspects of existing business practices and procedures and propose process improvement; participate in cross-functional team meetings.

Training/Documentation

Participate in the development and maintenance of training materials; provide end-user training and end-user support as needed for Microsoft Dynamics 365; participate in creation of training videos for Microsoft Dynamics 365 users to provide updates, clarification to common user issues, etc.  Participate in Microsoft Dynamics User Group meetings and meeting preparation; provide support and advice to non-technical users; and create and develop other documentation as needed.

Revenue Models

Participate with the coordination and development of countywide allocation/billing models (the cost allocation plan, property and casualty model, Regional Dispatch Center, Kronos, IT, Workers’ Compensation, Crime Lab, 800 MHz Radio, Microsoft Dynamics 365, and other models).  Serves as a liaison in requesting and collating information from external agencies or county departments. Identifies problems; prepares financial analyses; reviews and prepares the models in comparison to previous year’s documents; bills, processes, collect payments and monitors accounts receivables from departments and agencies. Maintains data integrity and plan accountability.

Ability to take initiative while working with minimal supervision and under tight timeframes to accomplish tasks; ability to work as a team player and effectively meet deliverable timeframes. Willingness to align work with team’s priorities and goals; ability to develop and maintain positive, collaborative working relationships with team members within the department and throughout the organization. Must have excellent written and verbal communications skills, strong analytical, problem-solving, and troubleshooting skills and keen attention to detail is extremely important.

Ability to make presentations at meetings and train system users at all levels within the organization.

Strong organizational skills with the ability to multi-task and set priorities. Ability to influence, negotiate and build consensus.

(Performs Related Duties as Required)

Preferred Qualifications

BA/BS degree in Accounting, Finance, Management Information Systems, Business Administration, or a related field; Minimum 3 years’ experience as a business/financial systems analyst. Experience with ERP product implementation and/or support.   Microsoft Excel Intermediate skill level or above; experience with advanced formulas and pivot tables; experience with modeling business process and translating requirements into a business application.

Experience with public sector accounting, general ledger, accounts receivable, purchasing, accounts payable. Experience with workflow development and deployment; Microsoft Dynamics 365 or AX Finance and Operations Certifications.

Experience in any of the following areas will be considered as preferred and helpful qualifications in the review of your application so please highlight any experience, certifications, or training in these areas:

Microsoft Dynamics 365 or Dynamics AX 2012 R3 experience.

Possess a strong desire to learn.

Driving Requirement:

Must be able to provide own transportation.

Unusual Working Conditions: N/A

Probationary Period:  180 days