Business Systems Analyst

Disclaimer: Please note, if you are selected to have an interview with Thermacell, you will receive an email from our applicant tracking system Paylocity (reply-to-sender@mail.paylocity.com) or an email from a Thermacell.net domain. Be aware of phishing emails/text messages. Thermacell will never text or Skype you about your candidacy or personal confidential information. If you are unsure, please contact careers@thermacell.net. 

THE COMPANY

Thermacell Repellents, Inc. is on a mission to liberate people who love the outdoors from the harmful effects of insects. Thermacell makes the world’s leading zone mosquito repellent, using our proprietary technology to create a zone of scientifically proven protection up to 20ft so people and pets can enjoy their time outdoors. 

Founded in 1999 and based outside of Boston in Bedford, Massachusetts, Thermacell has an ever-expanding product line and is trusted by over 6 million consumers worldwide to provide protection for outdoor events from backyard nights to rugged camping weekends. We aim to change the way people repel insects, through our award-winning products, disruptive innovation, and expanding distribution across multiple retail & e-comm channels in over 30 countries across the globe.

Thermacell is a wholly owned subsidiary of a privately held global consumer products company and operated independently. Thermacell is home to 125+ full-time employees across three U.S. hubs — Bedford, MA (Corporate Headquarters), Buford, GA (Manufacturing & Distribution), and Hampton, FL (Science & Research Center) — and is expanding its footprint in the UK & Europe.

ROLE PURPOSE: 

Reporting to the VP of IT, the Business Systems Analyst will be a critical business partner to the Operations team to build, implement, and configure core business applications in support of driving operational efficiency in a vertically integrated, fast paced, and dynamic seasonal business. 

What Does Success Look Like in Year 1? 

In their first year, this role will be a key player in our comprehensive global master data assessment, assessing business applications opportunities to increase overall operational efficiencies, and helping (in conjunction with internal and external stakeholders) to build a long-term roadmap for enhancements in master data accuracy and efficiencies. 

STATUS: Exempt

WORKING HOURS: Typically, between 8-5pm M-F (open to some flexibility). 

Occasional off hours needed to limit business disruption with systems upgrades. 

WORK LOCATION: Operations HQ – 3157 Buford Hwy, Buford GA 30518. 3 days per week in office required.

Please note: This position is not eligible for work authorization sponsorship by the company now or in the future. Candidate must be authorized to work for any employer in the United States on a full-time basis. 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 

• Lead end-to-end delivery for Information Systems initiatives, including defining requirements, milestones, phases, resourcing, and timeline; propose budget/cost estimates and manage progress against plan.
• Review, analyze and evaluate business user needs to create technical solutions that support overall business strategies and outcomes. 
• Handle ongoing ticket triage for business partners for critical systems needs (integrations, data flows, saved searches, dashboards, KPIs etc) 
• Identify specific business opportunities and develop new capabilities for portfolio of business applications
• Effectively communicates business requirements to the development teams through the use of specifications, statements of work, project plans, or other forms of documentation. 
• Work with business stakeholders to generate business systems requirement document including process workflows & diagrams, define scope & objectives. 
• Partner on ERP/WMS/EDI integrations and data flows monitoring, troubleshooting, and improvements.
• Develop and coordinate application test plans to ensure functionality and schedules for new systems implementations, major enhancements, and upgrades.
• Own/coordinate UAT and release testing, including test plans, defect triage, and user sign-off for new system implementations and enhancements. 
• Provide clear status, risks, and impact updates to business users and leadership to ensure key stakeholders are informed and reduce downtime impact.
• Evaluate current Information Systems and practices, drive continuous improvement of business processes. 
• Work with consultants & software vendors to implement new systems and / or enhancements of existing systems.
• Partner with business stakeholders to establish and maintain master data governance, including data quality standards, hygiene practices, and controls/audits (item/customer/vendor/inventory, etc.).
• Create user documentation & training materials as subject matter expert to enable organization’s long term effectiveness through change. 
• Develop and lead business application Key User groups as needed to drive adoption.

THE IDEAL CANDIDATE:

• Lives our core values of Drive, Ownership, Integrity, Teamwork and Evolution
• Authentic and personable, humble, smart
• Relentless work ethic juiced by results, not titles or activities
• Externally competitive, internally collaborative
• Highly resourceful. Hands-on and practical
• Chooses curiosity and a commitment to learning over being right
• Radically candid – always with positive intention 
• Motivated by challenge, resilient in the face of setbacks or adversity 
• Able to critically think and navigate within a variety of ambiguous situations
• Even keeled energy, brings calm to chaos, low drama
• Make impeccable agreements, delivers end to end results with excellence
• Makes high quality data-based decisions with autonomy
• Unquenchable thirst for learning and self-improvement
• Effective communicator meeting people where they are
• Manages multiple, complex, and competing priorities

COMPENSATION

Compensation for this position will include a competitive base salary (98K-122K) and an Annual Target Bonus opportunity. Details provided separately. 

We are proud to offer a competitive & valuable benefits package that enables you to protect your health, your family, and your way of life. It includes best-in-class medical & dental insurance where Thermacell pays for 82.5% of the premiums. Thermacell pays for the first half of your medical deductible through our Health Reimbursement Account for PPO & HMO Plans as well as contributes to your Health Savings Account if you enroll in the HSA plan. Long & Short-term Disability & Group Term Life insurance is also available at no cost to you.

Paid time off for this position will consist of accrued vacation at a competitive level, along with 11 Holidays and a day off for your Birthday! 40 hours of wellness time is also available on your first day of employment. Additionally, a company shutdown period is offered for one week between Christmas and New Year’s Day where the majority of business operations pause, and employees are encouraged to rest and recover together. Critical functions may require limited coverage to ensure business continuity.

Additionally, you will have access to a variety of additional benefits such as vision, supplemental life, critical illness, Medical Flexible Spending Account, Dependent Care Flexible Spending Account, accident, SecureSave savings account, Employee Assistance Program, product benefit, wellness benefit, financial coaching, and pet insurance for your furry family members! You can find all these details and more in our benefits guide along with additional discounts. You will be eligible for the employer 401K match up to 4% after completing one year of service.

WHY WORK HERE? 

We are proud of our company culture – it’s the fuel behind our dynamic and buzzing community! Our people are authentic, competitive, and compassionate. It’s truly a unique formula for success.

We believe in the virtuous cycle of thriving employees fueling a thriving business. We believe in growing great leaders and helping people to unleash their full human potential. We believe in creating a frictionless organization where clarity and empowerment to do the work that matters as fast as possible. We believe in making impeccable agreements and relentlessly tracking exceptional results and celebrating achievements together! We believe in creating inspiring impact everywhere we can in support of our mission where everyone can be a force multiplier. 

OUR CORE VALUES:

• Drive – An optimistic can-do spirit, a passion to delight our consumer, a belief in the importance of determination and the freedom to make a difference.
• Ownership – We are empowered to take accountability for our contributions and desire to do the highest quality work with responsible urgency to drive business results.
• Integrity – We will always do the right thing guided by truth and sincerity. We exercise constructive candor and have the willingness to challenge and be challenged in all interactions.
• Teamwork – The belief that we is greater than me, and with collective brainpower we are better together. We are a community of compassionate support and collective success. We win as one and play hard in celebration together.
• Evolution – We are committed to continuous improvement, always learning, growing, and adapting to constant change. We seek progress over perfection.

OUR COMMITMENT: Thermacell is committed to preserving a culture of diversity, inclusion, and belonging. The collective sum of our individual differences, knowledge, life experiences, and unique talents represents a significant part of our culture and is the foundation for our accomplishments and impact. We strive to create a supportive community where we all can show up as our authentic selves and are confident and comfortable to be genuine with our teammates in our day-to-day work environment. We are proud to be an equal-opportunity employer.  We do not discriminate on the basis of race, color, religion, citizenship, national origin, sex (including pregnancy), sexual orientation, gender identity or expression, age, physical or mental disability, veteran status, marital status, genetic information, or any other characteristic protected by state, federal or local law. 

OUR AWARDS: Great Place to Work Award 2025   |  New York Times Wirecutter pick for “The Best Mosquito Control Gear for your Patio or Yard” 2021-2025   |   CNN Underscored Editor’s Pick 2024-2025   |  Men's Journal Outdoor Award 2025  |   Shop TODAY Expert Pick 2025   |  Canadian Grand Prix New Product Award 2024  |  Outside Gear Guide Editor’s Choice 2022  |   Time Magazine Best Inventions 2022   |  This Old House Editor’s Choice  |   Good Housekeeping Home Products Award   |   CES New Tech Award – IDEA Good Design Award   |   Canadian Tire Digital Excellence Award   |  LIV Smart Mosquito Repellent System - CES TWICE Awards 2021-2022   |  Good Housekeeping Research Institute #1 Tabletop Mosquito Repellent   |  Field & Stream “Best of the Best” Award   |   Backpacker Magazine - Best Backpacking Accessory 2019  |   New York Times Wirecutter - Best Car Camping Gear 2018   |  Popular Mechanics - Grand Award Winner - Recreation - Best of What's New 2018 

• Bachelor's degree or higher in business analysis, business administration, finance, or related field
• 5+ Years of Business Analyst experience in fast paced manufacturing environment 
• Strong business application knowledge for operations support ERP (NetSuite preferred), WMS, QuickShip SmartCount, EDI, PLM, Netstock.
• Basic understanding of embedded AI and an unquenchable thirst for continued learning to evolve business applications with the future of work.  
• Proven ability to manage business solutions projects end to end from requirements to implementation and adoption. 
• Extremely organized with strong time management & project management skills (PMP a plus)
• Relentless continuous improvement mindset – proactively identifies opportunities to cascade to business partners 
• Strong business acumen and business process & workflow knowledge (procure to pay, cycle counting, order to cash, demand planning, transportation, material requirements planning (MRP), manufacturing execution systems (MES) new item creation etc.)
• Strong analytical, critical thinking and problem-solving skills
• Excellent written and verbal communication skills
• Demonstrated capability in working quickly with excellent attention to detail.
• Vendor management