Business Systems Analyst

Performs technical duties, planning and developing efficient business and operation systems in support of core organizational functions and business processes. Analyzes, evaluates, and recommends technical solutions to problems and participates in implementing, supporting and documenting technical and business systems. Work is performed under the direction of the IT Manager.

• Meet with decision makers, system owners, and end users to define business, financial, and operations requirements and systems goals, and identify and resolve systems issues.
• Review and analyze the effectiveness of existing systems and develop detailed functional specifications for improving or further leveraging these systems. Identifies client organization's strengths and weaknesses and suggested areas of improvement.
• Facilitate and research to identify requirements, specifications, business processes, and recommendations related to proposed solutions.
• Delivers elements of systems design, including data migration rules, business rules, flow frames or other detailed deliverables.
• Responsible for generating and interpreting reports, facts and figures in support of their findings to include business cases and solutions.
• Determine best return on investment for proposed solutions and provide a cost accounting feasibility analysis to justify the means.  Explores full functionality of existing software solutions to identify any untapped benefits.
• Develop Requests for Proposals (RFPs) for products or services.
• Perform team assessments and evaluations specific to the project to allow integration of the business solution.
• Coordinate and perform tests, including end-user reviews, for modified and new systems, and other post-implementation support.
• Provide training and documentation to end users for all modified and new systems.
• Provides consultation to constituents in all areas of the City.

(These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other related duties as assigned, including City directed work assignments in the event of a declared emergency.)

• Skilled in planning, organization, and decision making.
• Proficiency with translating the business process into technical requirements, including database, integration and functionality to vendors, management, development staff and users.
• Ability to communicate orally in the English language with customers, clients, and the public using a telephone, face to face, one to one setting, or using data network systems.
• Skilled in the use of small office equipment, including copy machines or multi-line telephone systems.
• Skilled in using computers for data entry, word processing and accounting purposes.
• Ability to produce written documents in the English language with clearly organized thoughts using proper sentence construction, punctuation, and grammar.
• Ability to act independently and logically to implement policies of supervisor.
• Ability to comprehend and make inferences from written material.
• Ability to enter data or information into a terminal, PC or other keyboard device.
• Ability to effectively manage multiple tasks at once.
• Ability to translate technical terms to understandable language for users.
• Ability to keep information secure and confidential.
• Ability to interpret system specifications and prepare documentation.
• Ability to perform on?call, evening or weekend work.
• Excellent customer service skills, including ability to communicate technical and other data effectively, both in person and in writing.
• Ability to plan, organize and use mature judgment in evaluating situations and making decisions in accordance with established policy.
• Ability to establish and maintain effective working relationships with City officials, other employees and the general public.
• Proficiency with standard office productivity tools such as Word, Excel, Visio, Outlook, MS Project.
• In the event of an emergency, all employees are considered essential personnel and may be required to perform alternate duties.

Education and Experience:

• Bachelor's degree in Information Systems/Technology from an accredited college or university, or a combination of post-secondary technical education.
• Three (3) years of direct experience in a relevant information technology position.

Licenses and Certifications:

• Possession of or ability to obtain a valid Florida driver's license by date of hire.
• Will be required to submit to a State and National Criminal Background Investigation

Emergency Response Responsibility

Every City employee has emergency response responsibilities, though not every position will require routine assignments during an emergency event.  All employees are subject to recall around the clock for emergency response operations, which may require irregular work hours, work at locations other than the normal work location, and may include duties other than those specified in the employee's official job description. Assignments in support of emergency operations may be extensive in nature, with little advance notice, and may require employees to relocate to emergency sites with physically and operationally challenging conditions.

Veterans Preference Statement

The City of North Port, FL is an Affirmative Action/ADA/Veterans’ Preference and Equal Opportunity Employer. Women, Minorities, and Persons with Disabilities are Encouraged to Apply.