Business Systems Analyst

RaceTrac Company Overview

Job Description:

We are seeking a skilled and detail-oriented ReconNet IT Business Systems Analyst to join our team. The successful candidate will be responsible for designing, developing, and improving software that provides business, platform, and technology capabilities for our customers and colleagues. This role involves working closely with various departments, including payments, accounting, operations, and IT, to address issues, implement solutions, and improve processes.

What You'll Do:

• Creates and maintains partnerships across applicable areas of the business, including but not limited to, Operations, Marketing, Merchandise Solutions, and IT across all levels to proactively identify areas where technology can drive efficiency or revenue generation while delivering a high quality product.

• Develops and documents requirements for technology solutions that better enable store teams to serve and delight our guest while improving efficiency, reducing cost, and driving revenue.

• Develops user acceptance test plans, test scenarios and manages execution of UAT while documenting results and communicating to senior leadership outcomes and timelines. 

• Owns communication and documentation of new feature enhancements and versions to business and IT stakeholders from 3rd parties as well as internally built applications that includes developing roadmap for testing, communication and deployment.

• Collaborates with business owners on needs related to appropriate technologies and translates them into actionable requirements; tracks budgets and timelines throughout process.

• Establishes and manages relationships with internal stakeholders and senior leadership throughout the company to communicate and guarantees the delivery of a high quality product.

• Discovers new opportunities to optimize the business through improved processes and functional enhancements.

• Works with the teams of engineers to plan and execute projects in a timely manner while delivering upon the customer’s expectations.

• Develops and refines metrics for project and individual performance; communicates metrics to developers and motivates all team members towards buy-in, personal and group accountability of these goals.

• Works with leadership to assess current processes, systems, and tools to update and ensure the most efficient project or delivery lifecycle.

What We're Looking For:

• Bachelor’s degree from an accredited college or university in Computer Science, Engineering or Information Technology preferred
• 2-5 years of experience as a business analyst or experience of SDLC management (Agile, DevOps, Lean, etc.)
• Knowledge of financial regulations and compliance requirements.
• Experience with TrinTech’s ReconNet (or other Third Party Reconciliation tool) preferred.
• Previous knowledge of card payments domain with processors, multiple card type payments and associated data preferred.
• Demonstrable experience of working to fixed business deadlines/constraints.
• Demonstrable experience of working with/managing ambiguous/vague requirements.
• Excellent analytical, problem solving and organizational skill with the ability to multitask in order to balance immediate and long/term priorities preferred with highly effective oral and written communication
• Facilitation skills and demonstrated ability to work with cross-functional teams preferred

Responsibilities:

• Creates and maintains partnerships across applicable areas of the business, including but not limited to, Operations, Marketing, Merchandise Solutions, and IT across all levels to proactively identify areas where technology can drive efficiency or revenue generation while delivering a high quality product.
• Develops and documents requirements for technology solutions that better enable store teams to serve and delight our guest while improving efficiency, reducing cost, and driving revenue.
• Develops user acceptance test plans, test scenarios and manages execution of UAT while documenting results and communicating to senior leadership outcomes and timelines. 
• Owns communication and documentation of new feature enhancements and versions to business and IT stakeholders from 3rd parties as well as internally built applications that includes developing roadmap for testing, communication and deployment.
• Collaborates with business owners on needs related to appropriate technologies and translates them into actionable requirements; tracks budgets and timelines throughout process.
• Establishes and manages relationships with internal stakeholders and senior leadership throughout the company to communicate and guarantees the delivery of a high quality product.
• Discovers new opportunities to optimize the business through improved processes and functional enhancements.
• Works with the teams of engineers to plan and execute projects in a timely manner while delivering upon the customer’s expectations.
• Develops and refines metrics for project and individual performance; communicates metrics to developers and motivates all team members towards buy-in, personal and group accountability of these goals.
• Works with leadership to assess current processes, systems, and tools to update and ensure the most efficient project or delivery lifecycle.

Qualifications:

All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.